Secure Web-based Time, Billing, and Project Management Software for Professional Services Firms


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TimeSolv Legal - Frequently Asked Questions (FAQ)
What is TimeSolv Legal?
Who can use TimeSolv Legal?
Why do law firms need TimeSolv Legal?
How is TimeSolv Legal different from other online time-tracking services?
How does TimeSolv Legal protect, secure and store customers' critical financial data?
What is TimeSolv Corporation's Privacy Policy?
How do customers install, maintain and upgrade the TimeSolv Legal software?
How is remote data entry handled by TimeSolv Legal?
How does TimeSolv Legal handle invoicing?
 
What is TimeSolv Legal?
TimeSolv Legal is a Web-based software application that is remotely hosted by TimeSolv Corporation. This means that a user can access the software 24 hours a day, seven days a week - from home, the office, a hotel or even an airport - using the Internet. To use TimeSolv Legal, users simply direct their browsers to the TimeSolv Corporation website and log in to perform the functions they choose. The only requirement for using a "hosted" application is a browser and an Internet connection. For occasions when users are not connected to the Internet, TimeSolv Legal also includes the TimeSync offline solution.
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Who can use TimeSolv Legal?
Any law firm that tracks and bills time can use TimeSolv Legal.  Staff members at all levels can use TimeSolv Legal concurrently, enabling data to be shared in real time across the firm if desired.  Even multi-office companies can share TimeSolv Legal data in real-time.
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Why do law firms need TimeSolv Legal?
TimeSolv Legal is ideal for small law firms faced with a lack of resources and the often overwhelming administrative burden of time entry and billing. The service offers these firms a convenient way to manage financial matters online at a low monthly cost. Since invoices can be generated and sent electronically with TimeSolv Legal, the system also eliminates paperwork and expedites billing tasks to improve cash flow. By taking advantage of the speed and convenience of the Web, TimeSolv Legal helps professionals increase administrative productivity, lower overhead costs and reduce non-billable hours.
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How is TimeSolv Legal different from other online time-tracking services?
TimeSolv Legal is distinguished in the online, time-tracking market in a key ways:

• Unlike generic online solutions, TimeSolv Legal addresses legal-specific practice management needs such as Narrative Replacement Codes, Multiple Timers, Conflicts Management, Trust Accounts, UTBMS (Uniform Task-Based Management System), and LEDES (Legal Electronic Data Exchange Standard).
• TimeSolv Legal was built from ground up as an internet based application, so all features are accessible via the browser. Since it was designed for the internet, it is highly user friendly.
• It is a proven solution since 1999 and has evolved to meet your needs effectively.
• TimeSolv Legal can be accessed from both PCs and Macs and supports Internet Explorer, Mozilla Firefox, and Safari browsers.
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How does TimeSolv Legal protect, secure and store customers' critical financial data?
TimeSolv Corporation stores and safeguards its customers' vital account information in a state-of-the-art data center, ensuring complete protection from power loss and natural disasters. All TimeSolv Legal transactions are completely secure with encryption of both incoming and outgoing data. Passwords are stored in encrypted format and only valid users can access data for each firm. All client billing and payment information is stored online for at least 13 months.
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What is TimeSolv Corporation's Privacy Policy?
TimeSolv Corporation NEVER shares a client’s private financial data with others. This commitment is outlined in our privacy policy. When a firm registers to use TimeSolv Corporation, the relationship becomes a trusted partnership.
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How do customers install, maintain and upgrade the TimeSolv Legal software?
As a Web-hosted service, TimeSolv Legal eliminates the need for customers to install, maintain or upgrade the system. TimeSolv Legal resides and is maintained by TimeSolv Corporation. This reduces the need for small, resource-limited firms to have trained technology experts on-staff to manage the system. It also provides assurance that data will be backed up regularly and reliably, and that the system will never run out of capacity.
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How do firms begin using the TimeSolv Legal?
TimeSolv Legal was built from the ground up to be intuitive, making it possible for users to navigate through the system with in an hour with an online meeting. To get started, a firm representative must first enroll at the TimeSolv Corporation web site. Activation of customer accounts takes place within a few minutes. In fact, users can begin using the service immediately following registration and will have full access to TimeSolv Legal as soon as the verification email is returned. TimeSolv Legal customers identify members within their firms, assigning security levels and hourly rate structures for all users. Rates can be specified by user, by task, by time and task, and by the combination of a user and individual clients or projects. Fixed-fee time entries are also supported.
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How is remote data entry handled by TimeSolv Legal?
For remote data entry, TimeSolv Legal provides TimeSync, an off-line application that enables users to log time when away from the office. The next time the user's laptop is connected to the Internet, TimeSync uploads the recently entered information to the TimeSolv Legal database.
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How does TimeSolv Legal handle invoicing?
TimeSolv Legal is designed to provide flexible invoicing delivery methods. Options include:

Automail: TimeSolv Corporation can print and mail via the U.S. Postal Service to domestic clients only. (International mail service is not available.)

WebBill: TimeSolv Legal users can send a client an automated email message that points them to a URL containing their invoice. Electronic invoices eliminate the need for paperwork and can be paid online by the client, expediting payment and improving cash flow.

Email: TimeSolv Legal users can email the invoice as an attachment.

Printer: TimeSolv Legal users can print invoices directly from their browsers, then send the hard copy to the client.
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