San Francisco, CA
Law Office Manager, Cheyenne, WY
We love TimeSolv. The program is very intuitive, and the customer
support is fantastic. We were able to set up TimeSolv, bill
our time, and send out our first bills after being in business
for less than two weeks. The interface is easy to use, and
our representative is highly responsive--he walked us through
the set-up process and then showed me how to create invoices
when the time came. One useful feature is the ability to set
up abbreviations, which makes entering our time even more
efficient. We highly recommend TimeSolv!
I actually dreaded the conversion to a new time and billing
program and TimeSolv Support person made the conversion almost
effortless. The training was great. He was available for ongoing
training and continues to be responsive to any questions that
I have. We set up an office-wide training session by telephone
complete with projector and online meeting — they attorneys
were up and running within the day. I no longer have to concern
myself with the back –up of the billing program —
TimeSolv takes care of that. It’s one less thing on
Managing Partner, Priest & Goldstein, PLLC
Priest & Goldstein, PLLC is a boutique IP law firm in Durham, NC (www.usiplawgroup.com)providing patent prosecution and technology licensing legal services. We utilize a combination of fixed fee billing as well as billing by the hour. We had been looking for a program to track our time, billings, produce invoices and support clients which use electronic billing for some time. Most of the programs we looked into were too expensive, too big for a small firm or they weren't quite right.
About a year ago I found TimeSolv’s web site and thought I would give the program a try. After reviewing the program details, I could see TimeSolv was the program we had been looking for. We started to implement it the next day. The integration with QuickBooks was very smooth. The support from TimeSolv was timely, efficient and knowledgeable. You can produce professional looking invoices without being a computer wizard. The program comes with plenty of reports. We were also able to easily create LEDES files to support clients who use electronic billing. This makes all the clients happy! We were also very happy with the reasonable cost of the program as well.
TimeSolv saves me countless hours a month and we have all the reports we need to manage our billings better. The time clocks (timers) are great, no more time lost or not logged. Any law firm that tracks their time and/or bills will be thrilled with TimeSolv. It pays for itself in no time.
Director of Operations, Jaffe Associates, Washington,
Jaffe Associates is one of the long time users of TimeSolv.
We came aboard almost eight years ago and have seen
TimeSolv from its start to what it is today and I must
say that they have done a wonderful job in keeping up
with the challenge. Jaffe is a virtual firm and TimeSolv
have played its role well to keep us all connected when
it comes to billing our clients. No one in the firm
has any difficulty in adding their time and their expenses
in a timely manner as long as they have access to a
computer with internet connection. It is an easy to
use software. There are ways to cross check the numbers.
The best part for me is that it doesn’t let me
confine to my home office when the critical time of
billing comes. I could be anywhere in the world and
still complete this responsibility of mine. Their system
is never down. The TimeSolv management keep their clients
informed well in advance on rare occasion when the system
is going to be out. Lastly, one couldn’t ask for
better customer service including over the weekends.
They are one of the few companies that you can get in
touch with almost instantly via email or via phone *and*
a live person without going through series of automated
options. So, why wouldn’t we recommend TimeSolv?
Administrative Assistant, Software
Provider to Financial Services Industry, New Jersey
TimeSolv has provided our company with an efficient
method for internal billing processes. TimeSolv customer
support is right there whenever we have a question.
They are quick to follow-up and resolve any questions.
This program is also a great tool in assisting us in
our management reporting processes through the reports
function. We are extremely pleased with the TimeSolv
program and team that backs it all up.